When sending email, you might want to know that your message has been delivered (Delivery Receipt) and you might want to know whether the message was opened (Read Receipt). Using the following steps, you can request one or both types every time you send an email.
It is important to note that the recipient generally has the option of declining the sending of receipts, preventing you from receiving either type of receipt even though you request them.
1. First click the 'File' tab in the top left of your Outlook mail application.
2. Then click on 'Options' from the left side of the Account Information screen.
3. On the 'Outlook Options' dialogue box, click 'Mail' in the list of menu options on the left.
4. Then scroll down to the 'Tracking' section on the right side of the dialogue box. Select 'Delivery Receipt' and/or 'Read Receipt' check boxes to request receipts for all emails you send out. Select any other 'Tracking Options' you want and click 'OK when you are happy with the changes you have made.
