In cases where Outlook seems 'stuck' opening you usually get messages such as processing. 


This method is useful this cases like these. 


> Press the windows button and type 'Run' - open this programme 

> Type 'outlook.exe /safe 

> Click enter 


This should now open Outlook in Safe mode. 


Once open let it run for 2 mins then close it.  Wait 30 seconds and re-open Outlook from your normal link.


If you continue having issues please contact support.